Claudia Jones Organisation Privacy Policy

Who we are

Our contact details

Name: Claudia Jones Organisation

Address: 103 Stoke Newington Road, London N16 8BX

Phone Number: 0207 241 1646

Email: info@claudiajones.org


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name, address, email address, phone number, national insurance number, sexual orientation, ethnicity, bank account details, medical information)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide you with services offered by Claudia Jones Organisation
  • To enable you to volunteer for our services
  • Registration sheets at events
  • Visitors sign in book
  • Contractors sign in book

We use the information that you have given us to:

  • Identify the appropriate services suitable to your needs
  • Keep you updated on our activities and events
  • Notify next of kin in case of emergency
  • Notify medical practitioners in case medical treatment is necessary

We may share this information with Imkaan and any regulators on request, government bodies, any funders who may require this information, and where we are obliged to do so by law.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting Marie-France Joseph (Director) or Sherdra Chitolie (Head of Operations)

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


How we store your personal information

Your information is securely stored.

We keep your personal information on our Case Management System, Oasis, and in a referrals folder in locked filing cabinets for six years We will then dispose your information by destroying any paper documents and deleting records from the Case Management system


Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the procesing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Claudia Jones Organisation, 103 Stoke Newington Road, London N16 8BX, phone: 0207 241 1646: email: info@claudiajones.org if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Claudia Jones Organisation, 103 Stoke Newington Road, London N16 8BX, phone: 0207 241 1646: email: info@claudiajones.org

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk